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Privacy Policy

Last Updated: August 26, 2024

1. Introduction: At KuzcoHandmade, we value and respect your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit and make purchases on our online store, in accordance with applicable data protection laws in Peru (Law No. 29733) and internationally, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) for California residents.

2. Information We Collect: We collect the following personal information:

  • Identification Data: Name, email address, phone number, shipping and billing address.
  • Payment Information: PayPal account details (we do not store full credit card information).
  • Browsing Data: IP address, browser type, time zone, language, access dates and times, pages visited, and cookies installed on your device.
  • Order Information: When you make a purchase or attempt to do so through our site, we collect information such as your name, billing address, shipping address, payment information (including credit card number, email address, and phone number).

3. Use of Information: The information collected is used to:

  • Process and manage your orders.
  • Provide customer service.
  • Send updates about your order, promotions, and personalized offers (if you have given your consent).
  • Improve our online store and personalize your shopping experience.
  • Understand how customers interact with our site through tools like Google Analytics.

4. Information Collection Technologies: We use various technologies to collect device information:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. You can learn more about how to disable them at All About Cookies.
  • Log Files: Track actions occurring on the site and collect data such as your IP address, browser type, Internet service provider, and referring/exit pages.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.

5. Sharing of Information: We do not share your personal information with third parties, except in the following cases:

  • Service Providers: We share information with providers who assist us in payment processing, logistics, and order fulfillment. For example, we use Shopify to manage our online store.
  • Targeted Advertising: We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners, through cookies or other technologies.
  • Legal Requirements: We disclose information if required by law or in response to a subpoena, search warrant, or other legal requests.

6. Security: We implement security measures to protect your personal information, including the use of SSL certificates and encryption of sensitive data during the payment process. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee the absolute security of your information.

7. User Rights: You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw your consent to the use of your data.
  • File a complaint with the relevant data protection authority.
  • If you are a California resident, you have the right to access your personal information, request its correction, update, or deletion, and to transfer it to a new service.

8. Behavioral Advertising: We use your personal information to provide you with targeted ads or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising through options provided by platforms such as Facebook, Google, and Bing, or through the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

9. Do Not Track: Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

10. Minors: The site is not intended for individuals under the age of 13. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

11. Changes to the Policy: We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website, and the updated version will be available for review.

12. Contact: For any inquiries related to this policy, if you want more information about our privacy practices or want to file a complaint, you can contact us via support@kuzcohandmade.com.